Callback Desk

Pilot summary

Recover missed calls before they become lost jobs.

Callback Desk helps service businesses turn missed calls into tracked callback tickets with instant text-back intake.

ProblemBusy shops miss calls. Many callers do not leave voicemail.
SolutionInstant text-back, short intake, callback queue, owner reminders.
PilotFree 7-day audit, then $29/month if useful leads are recovered.
ProofWeekly report: missed calls, replies, callbacks, booked jobs, estimated revenue.

First pilot flow

  1. Caller phones the shop and no one answers.
  2. Callback Desk texts them back with the shop name.
  3. Caller replies with vehicle, issue, urgency, and preferred time.
  4. The shop gets a callback ticket and owner notification.
  5. The weekly report shows whether the system recovered real opportunities.