Terms

Simple pilot terms for Callback Desk.

These pilot terms are a practical starting point and should be reviewed before a paid production launch.

Service

Callback Desk helps businesses track missed calls, collect short callback details, and manage callback status.

No guarantee

The product can help recover leads, but it cannot guarantee booked jobs, revenue, or customer outcomes.

Business responsibilities

• Return customer calls promptly.
• Use compliant SMS messaging practices.
• Avoid collecting sensitive information through callback texts.
• Confirm local rules before using SMS or call-forwarding features.

Pilot pricing

Early pilots may use discounted pricing while workflows are validated. Standard pricing can change after the pilot period.